Yes — every piece sold by ICEbyAK is 100% real solid gold, stamped and guaranteed authentic. We sell only 10K and 14K solid gold jewelry. We do not sell gold-plated, gold-filled, gold-bonded, or imitation gold products of any kind.

Every piece is hallmarked with its karat stamp (10K or 14K) as required by FTC regulations — typically found on the clasp or inside the band. ICEbyAK has been in the gold jewelry business for over 30 years and has served more than 100,000 customers. Our authenticity guarantee is the foundation of everything we do.

10K gold contains 41.7% pure gold mixed with durable alloy metals. It is harder than 14K, making it ideal for everyday wear, rings, and bracelets that take more impact. 10K has a slightly lighter yellow tone and is more affordable for the same gram weight.

14K gold contains 58.3% pure gold. It has a richer, deeper yellow color, is more valuable, more hypoallergenic, and holds better resale value over time.

Both are real gold and built to last a lifetime. Both are available across our full collection. For your first chain or everyday piece, 10K is the best value. For a premium look or investment piece, choose 14K.

We carry a full selection of men's and women's chains in real 10K and 14K solid gold, including:

• Cuban Link Chains — our best-selling style, bold interlocking oval links, available from 4mm to 14mm+ widths
• Rope Chains — twisted multi-strand design that catches light from every angle
• Figaro Chains — classic Italian alternating link pattern
• Franco Chains — tight, square-link design that lies flat and is extremely strong
• Tennis Necklaces — diamond-set links for men and women
• Box Chains and Cable Chains — versatile everyday chains, great for pendants

All styles are available in multiple lengths and widths. Browse all chains or visit us in Fort Worth to compare in person.

Yes — we carry a full collection of diamond jewelry in both natural and lab-grown diamonds. Our diamond pieces include pendants, earrings, bracelets, chains, and rings — all set in real 10K or 14K solid gold settings. Never plated.

Lab-grown diamonds are identical in chemical composition and appearance to natural diamonds and are available at a more accessible price. Browse our diamond collection or visit our Fort Worth showroom to view pieces in person.

Yes — real 10K and 14K solid gold is water-resistant and designed for everyday life. You can wear our pieces in the shower and at the gym without damage. Real gold does not rust, tarnish, or corrode under normal wear conditions.

We do recommend avoiding prolonged exposure to chlorine (pools and hot tubs) and saltwater, as these can dull the polish over time. A quick rinse and dry after exposure keeps your piece looking its best. This is one of the major advantages of solid gold over plated jewelry — plating wears off with water exposure, solid gold simply cannot.

Yes — we create custom and personalized jewelry in real 10K and 14K gold. Popular custom pieces include:

• Nameplates — custom name necklaces and pendants in solid gold
• Initial rings and pendants — personalized letter jewelry
• Custom pendants — bring us your design or idea and we'll make it
• Custom chains — specific lengths, widths, and karat combinations

For custom work, visit our showroom inside La Gran Plaza in Fort Worth, TX, or contact us here. Turnaround times vary by complexity. Custom pieces are final sale once production begins.

Yes — we have a dedicated Quinceañera collection with bracelets, rings, and pendants in real 10K and 14K gold, designed to celebrate this important milestone with the elegance and permanence of real gold.

Available online at icebyak.com and in-store at our Fort Worth location inside La Gran Plaza. We can also create custom Quinceañera pieces for a truly unique and personalized gift.

ICEbyAK / ParadICE Jewelers has been in the gold jewelry business for over 30 years, serving more than 100,000 customers across the United States. Our physical showroom has been a trusted fixture in the Fort Worth community for decades, and we expanded to nationwide online sales through icebyak.com.

With over 1,336 Google reviews at a perfect 5.0-star rating, our track record speaks for itself. We stake our reputation on the authenticity and quality of every piece we sell.

Our physical store, ParadICE Jewelers, is located inside La Gran Plaza de Fort Worth at 4200 South Fwy, Suite #1371, Fort Worth, TX 76115. La Gran Plaza is one of the largest indoor malls in the Dallas-Fort Worth area, located just off I-35W.

Store hours

• Monday – Saturday: 10am – 9pm
• Sunday: 11am – 8pm

Walk-ins are always welcome. Our team can help you find the perfect piece, compare weights and styles in person, and walk you through financing options. We also ship nationwide for free through icebyak.com.

Yes — we offer free shipping on all US orders with no minimum purchase. Every online order is shipped with tracking and insured delivery so your jewelry arrives safely. Overnight shipping is also available if you need your order quickly for a gift or special occasion.

Once your order ships, you'll receive a tracking number via email. If you have any delivery questions, contact us at info@icebyak.com.

Once an order is handed to the carrier, delivery is managed by the carrier. If your tracking shows delivered but you don't have the package:

• Check with household members, neighbors, building office, and around the property/parcel lockers.
• Allow 24–48 hours — carriers sometimes mark delivered slightly early.
• Contact the carrier (USPS) directly with your tracking number for a delivery trace.
• If you purchased Route shipping insurance at checkout, you can file a claim through Route for assistance.

We're happy to help guide you — email info@icebyak.com with your order number.

We take package tracking and mail fraud extremely seriously. All orders ship via USPS with tracking and delivery confirmation. Once a package is marked delivered by USPS, it is considered fulfilled.

Our process if a delivered package is reported missing

1. We will immediately file an investigation with USPS to trace the delivery, including GPS scan data.
2. We will contact the buyer's local post office to verify delivery and obtain the delivery scan location.
3. All claims of "missing packages" with confirmed delivery are reviewed for fraud and may be reported to the U.S. Postal Inspection Service if suspicious activity is suspected.

📬 Mail fraud is a federal offense (Title 18, U.S. Code, §1341) and is punishable by fines and/or imprisonment. We pursue fraudulent claims to the full extent of the law to protect our small business and honest customers.

If you believe your package was misdelivered, please contact your local post office first and also check with neighbors/around your property.

We offer a 14-day return window from the date of delivery for online orders only. Items must be unused, in their original condition, with all tags and packaging intact. A 3% restocking fee applies to all returns.

Custom or engraved items are final sale and not eligible for return or cancellation once production begins.

Full details and how to start a return: View our Returns & Exchanges page.

Yes — we offer multiple flexible payment options so you can get the piece you want without paying everything upfront:

• Affirm — Pay over 3–36 months with rates as low as 0% APR for qualified buyers
• Shop Pay Installments — Split your purchase into 4 interest-free payments
• Acima — Lease-to-own financing with no credit required

Financing is available both online at icebyak.com and in-store at our Fort Worth location. There are no hidden fees and no prepayment penalties.

Add items to your cart and proceed to checkout. Choose Shop Pay under Express Checkout or select it in the payment section. The first installment is due at purchase; the remaining three are scheduled for 2, 4, and 6 weeks after.

• You can pay manually or set up automatic payments.
• You may pay off early with no penalties.
• After applying for Shop Pay Installments, Affirm reviews your application and emails the decision (check spam/junk).

Learn more: Shop Pay Installments overview.

Eligible orders can be split into 4 equal payments. The first payment is due at checkout. Order total must be $50–$3,000 USD (including tax, shipping, and discounts), and the shipping address must be within the United States.